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5404 West Elm Street
McHenry, IL, 60050

877-491-1122

We offer the most affordable quality caskets, cremation urns, keepsakes, and other funeral related items with FREE nationwide delivery via FedEx.

Terms & Conditions

Star Legacy Funeral Network Terms & Conditions.

SALES POLICY/PURCHASES/RETURNS:

The following applies to sales at Star Legacy Funeral Network, Inc’s website, www.starlegacynetwork.com and www.starlegacyfuneralnetwork.com:

We ship ALL orders received within 24 hours. Most orders ship the same day (caskets, urns, gifts, pet products, etc.) provided that the order is received and the method of payment (credit card, debit card, electronic check, wire transfer) is received and/or approved by 1:00 PM, Central Standard Time. We will not charge your credit card unless the product ordered is ready to ship. All products available on our website ship via Federal Express Ground (exception caskets and flowers), which normally takes up to 5 days for delivery. Federal Express Overnight, 2-Day and 3 –Day shipping is available at additional cost, please contact us for details at 877-491-1122 (toll free). Flowers are delivered individually through our florist network. Caskets ship via Federal Express – please check our Delivery Schedule for actual casket delivery times to your area. ALL PRICING INCLUDES DELIVERY. NOTE: Expedited services, i.e., Overnight, 2-Day or 3 – Day delivery (guaranteed) is additional.


Return Policies:

CASKETS: All sales are final. If the casket arrives damaged or if the order is incorrect we will accept returns (including all shipping costs). We will use every effort possible to replace the damaged casket within the time frame allowed. If we are unable to do so, we shall refund your full purchase price. In the event, that you wish to return the casket for no fault of Star Legacy Funeral Network, Inc., you will be charged the shipping costs for the delivery and return delivery, and further, the casket must be returned unused and in perfect condition. NOTE: Star Legacy Funeral Network, Inc. is not liable and shall be held harmless for any shipment delays due to inclement weather, acts of God, acts of war, governmental actions, work stoppages, cargo refusal, and/or carrier delays.

ALL OTHER PRODUCTS: We shall give you a full refund or replace any product in the event the product shipped is damaged, has a manufacturing defect, does not meet the specifications described on our web site, or if we have incorrectly filled the order (wrong product, wrong color, etc.). If you choose to return or exchange an item, for no fault of Star Legacy Funeral Network, we may or may not charge you shipping costs, at our sole discretion. Please call our Customer Service line (toll free) at 877-491-1122 for return information details.

DELIVERY SCHEDULE: We urge you to double check our delivery schedules on the website, particularly for caskets. Also, if ordering on-line be sure to fill out the MUST HAVE DATE information. In the event that your required MUST HAVE DATE is not filled out or cannot be met, our customer representatives will contact you before your order is processed and/or your account charged. If you have any questions regarding delivery times, we urge you to call us toll free at 877-491-1122.

NOTE: Star Legacy Funeral Network, Inc. is not liable and shall be held harmless for any shipment delays due to inclement weather, acts of god, acts of war, governmental action, work stoppages, cargo refusal and/or carrier delays.

TERMS OF USE

Thank you for visiting www.StarLegacyNetwork.com and/or www.StarLegacyFuneralNetwork.com collectively and individually referred to as the “Star Legacy Website”). The Star Legacy Website is provided by Star Legacy Funeral Network, Inc. (referred to throughout the Star Legacy Website as ‘Star Legacy”) as a service to our customers.

You should review the following basic rules that govern your use of the Star Legacy Website (the "Agreement"). Note: your use of the Star Legacy Website, constitutes your unconditional agreement to follow and be bound by these Terms of Use. If you "bookmark" a particular portion of this Star Legacy Website and thereby bypass this Agreement, your use of the Star Legacy Website still binds you to these Terms of Use. We reserves the right to update or modify these Terms of Use at any time without prior notice to you. For this reason, we encourage you to review these Terms of Use whenever you use Star Legacy Website.


General
This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. Headings used in these Terms of Use are for reference purposes only and in no way define or limit the scope of the section.

If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect. The failure of Star Legacy to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit Star Legacy's rights with respect to such breach or any subsequent breaches.

This Agreement shall be governed by and construed under Illinois law without regard to conflicts of law provisions. Any action or proceeding arising out of or related to this Agreement or your use of this Star Legacy Website must be brought in the state or federal courts of Illinois and you consent to the exclusive personal jurisdiction of such courts.


Use of this Star Legacy Website
By accepting these Terms of Use through your use of the Star Legacy Website, you certify that you are 18 years of age or older.

If you are under the age of 18 but at least 13 years of age you may use this Star Legacy Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. 

Star Legacy does not intentionally or knowingly collect personal information about children under the age of 13. Children under the age of 13 may not use this Star Legacy Website other than for browsing, and parents or legal guardians may not agree to these Terms of Use on their behalf. If you are a parent or legal guardian agreeing to these Terms of Use for the benefit of a child between the ages of 13 and 18, be advised that you are fully responsible for his or her use of this Star Legacy Website, including all financial charges and legal liability that he or she may incur. If you do not agree to (or cannot comply with) any of these terms and conditions, do not use this Star Legacy Website.

All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information may constitute a breach of these Terms of Use. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Star Legacy Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Star Legacy Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying.

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Star Legacy Website or any related software. All software used on this Star Legacy Website is the property of Star Legacy or its suppliers and protected by U.S. and international copyright laws. The Contents and software on this Star Legacy Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Star Legacy Website is strictly prohibited. STAR LEGACY is a trademark of Star Legacy Network, Inc.


Objectionable Material.
You understand that by using this Star Legacy Website or any services provided on the Star Legacy Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Star Legacy Website and any service at your sole risk and that Star Legacy and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable.

Order Acceptance
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is ready shipping.

Some, but not all, situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.


Pricing Information
While Star Legacy strives to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. Star Legacy cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Star Legacy shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is miss-priced, Star Legacy may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Copyrights and Trademarks
Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Star Legacy, one of its affiliates or by third parties who have licensed their materials to Star Legacy and are protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Star Legacy Website is the exclusive property of Star Legacy Funeral Network, Inc. and is also protected by U.S. and international copyright laws.

Star Legacy and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials that appear on this Star Legacy Website. Access to this Star Legacy Website does not confer and shall not be considered as conferring upon anyone any license under any of Star Legacy's or any third party's intellectual property rights.

The Star Legacy names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Star Legacy Network, Inc. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Star Legacy Website. Access to this Star Legacy Website does not authorize anyone to use any name, logo or mark in any manner.

References on this Star Legacy Website to any names, marks, products or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and does not, in any way whatsoever, constitute or imply Star Legacy's endorsement, sponsorship or recommendation of the third party, information, product or service. Star Legacy is not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party website, you do so entirely at your own risk and shall hold Star Legacy Funeral Network, Inc. harmless.


Colors
We have made every effort to display the colors of our products that appear on the Star Legacy Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Indemnification
You agree to defend, indemnify and hold harmless Star Legacy Funeral Network, Inc. and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Star Legacy Website.

Disclaimer
This Star Legacy Website is provided by star legacy on an "as is" and "as available" basis. Star legacy makes no representations or warranties of any kind, express or implied, as to the operation of the Star Legacy Website or the information, content, materials, or products included on this Star Legacy Website. To the full extent permissible by applicable law, star legacy disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. You acknowledge, by your use of the Star Legacy Website, that your use of the Star Legacy Website is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the item, if such warranty is offered at all. This disclaimer constitutes an essential part of this agreement. Some states do not allow limitations on how long an implied warranty lasts, so the foregoing limitations may not apply to YOU.

Limitation of Liability
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL STAR LEGACY OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE STAR LEGACY WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF STAR LEGACY HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL STAR LEGACY BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE STAR LEGACY WEBSITE DURING THE SIX-MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.